Shipping policy

 

Shipping Policy

Order Processing Time

All orders are processed within 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer [flat rate, free, calculated] shipping options for domestic orders.

International Shipping

We offer international shipping to North America, Europe, Singapore and Australia ONLY all other countries please use our store on Amazon.

Shipping Options and Rates

  • Standard International Shipping: [X] business days - $[X.XX]
  • Express International Shipping: [X] business days - $[X.XX]

Shipping Carriers

We use UPS, Fedex and USPS for all our shipping needs to ensure your order reaches you safely and in a timely manner.

Shipping Confirmation and Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 48 hours for the tracking information to become available.

Customs, Duties, and Taxes

Francis Myles International (Francismyles) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

[Your Store Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Missing or Delayed Orders

If your order is delayed or missing, please contact us at [your email] with your order number and tracking information. We will assist in tracking your package and resolving the issue.

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses. Orders with such addresses will be canceled.

Incorrect Shipping Addresses

Please ensure that all shipping information is correct at the time of purchase. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Returns and Exchanges

For information on returns and exchanges, please refer to our [Refund Policy/Returns Policy] page.

Contact Us

For any questions or concerns regarding shipping, please contact us at themarketplaceapostle@gmail.com or Call us @ (470) 726-3248